Part-time Police Communications Dispatcher

MINIMUM QUALIFICATIONS

Education and Experience:

• Must be at least 18 years of age at the time of hire.
• Must have a high school diploma or GED at the time of hire into the position.
• Must have a minimum of 2 years of experience as a Police Communications Dispatcher with the North Las Vegas Police Department.
• Must have successfully completed probationary period.
• Must have left the North Las Vegas Police Department in good standing.

Licenses and Certifications:

• NCIC Certification within six months of hire/reclassification and be recertified as required.
• Must possess a valid state driver's license and maintain satisfactory motor vehicle record, and the ability to obtain appropriate Nevada state driver’s license within required time frame.

ASSESSMENT/SELECTION PROCESS

1. Complete online application - Interested candidates MUST submit an application through the City’s application system. Evaluation of meeting requirements will be made solely on information provided.

**The selection process may consist of the following if the applicant has been gone more than 2 years.

1. CritiCall Test (Weighted 25%) - Once the application and other supporting documentation have been reviewed and it has been determined that the minimum qualifications have been met, an invitation to take the CritiCall Test may be sent. The invitation and testing instructions will be sent to the email provided on the application. The CritiCall Test is a computer-based test that is used for the Police Communications Dispatcher position. The test measures job-related skills that are necessary for this position. The CritiCall Test modules include:
   • Decision Making
   • Data Entry
   • Call Summarization
   • Cross Referencing
   • Memory Recall
   • Prioritization
   • Map Reading
   • Spelling
   • Sentence Clarity
   • Candidates much achieve the required minimum score determined by the  Department using a validation process.
   • Allow 2-3 hours to complete the test.
   • Those successfully passing the CritiCall Test, may be called for an interview. 
2. Oral board interview with performance exercise (Interview weighted 50%, performance exercise weighted 25%) – Top qualifying candidates will then be invited to an oral interview, by appointment only.  During the interview process, a performance exam will be administered.
3. Background Investigation - Includes an extensive background check, polygraph/CVSA examination, medical/drug screen exam, and a psychological evaluation. All top scoring candidates must pass the Background Investigation in order to move  forward in the process.
4. Selection/Offers

BACKGROUND PROCESS & PRE EMPLOYMENT REQUIREMENTS

Candidates for this position are subject to pre-employment screenings and employment is contingent upon these results. Pre-employment screenings may include but are not limited to: local, state, and federal criminal history checks, and may require submission of fingerprints; drug screen; and physical examinations to include a psychological evaluation.

WORKING CONDITIONS

• While performing the essential functions of this job the employee is regularly required to work different shifts and is exposed to stress and emergency situations.
• Working conditions are typically moderately quiet, but can be loud during periods of peak activity; work with computers in varying light and noise conditions.
• Regular and timely attendance is required.

SALARY

• All selected candidates will start at Step 1 with an hourly rate of $28.11.