Civilian Community Service Officer
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- Civilian Community Service Officer
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- Mar 19, 2025 Post Date
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- PD-00000066 Requisition #
Serve your community. Make a difference. Grow your career. MEANINGFUL WORK awaits you here at the City of North Las Vegas. We serve one of the largest culturally diverse cities in the nation and our community continues to grow! If you value Accountability, Communication, and Teamwork then you are just the person we are looking for!
A Civilian Community Service Officer is an essential member of our team and we invite you to apply and help contribute to CNLV’S growing success! Please thoroughly review the information and selection process outlined below this announcement.
Internal Notice for Teamster Team Members: This posting will create a non-probationary internal Teamster eligibility list and fill one for this classification. The current vacancy is in the Police department. The internal Teamster eligibility list will be utilized to fill vacancies for this classification, for up to one hundred and eighty (180) days. Non-probationary Teamster team members successfully completing the selection process will be placed on the internal Teamster eligibility list. All other team members including part-time/temporary employees along with external candidates may apply for this recruitment. These individuals may be considered after the appropriate recruitment process of the collective bargaining agreement has been followed. If the vacancy is not filled through promotion by a full-time non-probationary Teamster team members, the next opportunity for placement will be to hire qualified part-time/temporary employees and external candidates.
Please thoroughly review the information and selection process outlined below this announcement.
ESSENTIAL INFORMATION
- Submit a Complete Application – For your application to be considered, you MUST fully complete an online application by providing sufficient information to demonstrate how you meet the minimum and any preferred qualifications, attach any documents as necessary, and answer ALL questions. Select “Apply for Job” at the top of this announcement and click “SUBMIT” at the end of your application.
- Pay Considerations –The starting hourly pay for this position is $23.17. All new employees hired for this position will start at step 1 of the range, no exceptions. Existing employees will receive increases as outlined by their bargaining agreement.
- Work Schedule – This position supports an operation that is open 24 hours a day, 365 days a year. You must be able to work any shift (days, swings, or graveyard), and any day of the week, to include weekends, holidays, and overtime. Currently, the schedule consists of 10-hour shifts and are divided into two squads with days off being Sunday, Monday, and Tuesday, or Thursday, Friday, and Saturday.
THE ROLE
The Community Service Officer (CSO) is a non-commission civilian position with the Police Department. Primary function is to provide community service to the public by relieving patrol officers from non-violent calls for service and a variety of report calls. The CSO will respond to a myriad of calls for service within the Police Department and in the field. Under direct supervision of chain of command, this position is responsible for the performance of professional service to the public. The position will supply information, prepare police and information reports concerning civil and criminal situations.
The full job description can be found here: Civilian Community Service Officer
Check out some of our benefits here: CNLV Benefits Flyer
MINIMUM QUALIFICATIONS
Education and Experience
- Must have a high school diploma or GED at the time of hire into the position.
- Two years full time clerical/technical public contact experience.
- Must be at least 18 years of age at time of hire.
- Character above reproach.
- Must live within a 25-mile radius of the jurisdictional boundary within one year.
- Must possess a valid state driver's license and maintain satisfactory motor vehicle record with the ability to obtain appropriate Nevada state
- driver’s license within required time frame.
- NCIC and NCJIS Certifications within one year of hire/reclassification.
SELECTION PROCESS
1. Complete Online Application - Interested candidates MUST submit a completed application through the City’s application system. Evaluation of meeting requirements will be made solely on information provided on the application and any required attachments.
2. The selection process will begin with a screening of the application/resume - The best qualified candidates will be invited to participate in the assessment process. The selection process will include (dates to be determined).
3. Typing Test (Pass/Fail)
4. Oral Board Interview- Oral board (Weight 100%, Passing Score 70%).
5. Pre-Employment Screening –Background Screening/Investigation Includes an extensive background check, polygraph/CVSA examination, medical/drug screen exam. All top scoring candidates must pass the Background Investigation in order to move forward in the process. Applicants who proceed in the selection process will be required to complete an extensive police background. *IMPORTANT INFORMATION: Background check processing may take 3 to 4 months to complete. Among other items, the following are disqualifying behaviors:
- Any felony conviction.
- Any domestic violence conviction.
- Gross misdemeanor and misdemeanor convictions will be reviewed on a case by case basis.
- Although there have been recent changes to laws regarding the legal possession and consumption of marijuana, the City of North Las Vegas will continue to adhere to its professional standards and guidelines as it relates to recent and continuous use of the drug.
6. Selection/Offers -
Note: Subsequent vacancies during the life of the internal eligibility list may require participation in an additional selection interview. The selection interview will be weighted 100%, requiring a passing score of 70% in order to be considered for the subsequent position vacancy.
The selection process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application.
QUESTIONS?
For questions about this position or the selection process, please contact:
Patricia Pennix | Talent Acquisition Partner
Email: Pennixp@cityofnorthlasvegas.com