General Manager, Craig Ranch Regional Park

Key Focus of the Role:

(Duties may include, but are not limited to, the following)

• Will develop a vision for the AMP, a marketing deck, and a project management system from initial client contact to event execution; develops and maintains relationships with promoters, producers and entertainment industry personnel.
• Establishes relationships with the event/ theatrical and concert promoters and producers, negotiate prices, originate and ensure the timely issuance of contracts and deliverables.
• Determines specific contractual terms and conditions; verifies stipulated contract agreements; refines and revises contract language and contractual criteria; estimates labor and other associated costs of prospective events and works with the Chief Innovation Officer (CIO), Purchasing Department and City Attorney’s Office to develop policy and procedures for contract templates and agreements.
• Works closely with other City departments and/or divisions to develop, plan, and implement marketing plan activities in support of scheduled entertainment, programs and events; performs work beyond normally scheduled work hours, which may include days, evenings, weekends and holidays.
• Assigns, coordinates, monitors and oversees the work of City staff, volunteers and others involved with the production of and execution of programs and events to ensure compliance with established policies, procedures, standard, rules and regulations.
• Collaborates with Human Resources to establish consistent and responsible hiring processes for all full-time, temporary, part-time, and contracted employees to ensure compliance with the City’s pre-employment and security clearance policies and procedures.
• Develops and maintains strategic plan including operational budget that meets established expenditures, revenue goals, venue utilization numbers and sales; creates and develops venue policies and procedures, requests for proposals, requests for quotes, rental agreements and fee schedules; may conduct, schedule and coordinate venue tours.
• Collaborates with Purchasing, Workers Compensation and Risk Management to ensure all outside vendors and community partners obtain necessary documentation to comply with local and federal regulations and city policy involving overall risk, liability and certificates of insurance.
• Evaluates programs and events; maintains detailed records of all client interaction; adjusts programming on a continual basis to enhance program effectiveness and maintain sustainability; searches historical agreements and considerations provided by other venues to potential customers.
• Attends various meetings pertinent to assigned areas of responsibility; makes presentations and provides information on assigned programs; creates partnerships and collaborative networking with outside agencies and organizations to provide quality programming; organizes, attends, and gives training necessary for assigned area.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Responds to public inquiries about assigned projects and programs made by telephone, correspondence, or during public meetings; ensures excellent customer service is given at the City’s program sites; acts as information source regarding assigned programs and the City’s recreation services, activities, facilities, capital improvement projects, and/or special programs; serves as a representative of the City; acts as a liaison with various other City divisions and departments, community groups, and advisory boards.

Qualifications and Attributes:

• Bachelor’s degree from an accredited college or university in Communication, Business Administration, Marketing ORclosely related field; AND three to five (3 -5) years of event experience, activations, negotiating and coordinating with promoters and producers for events for an entertainment venue and/or sports facility; OR, any combination of education, training and experience which provides knowledge, skills and abilities required for the job and related to the essential functions of the position.
• Must possess a valid state driver’s license and maintain satisfactory motor vehicle record and ability to obtain appropriate Nevada state driver’s license within required time frame.
• First Aid Certification at time of hire/reclassification.
• CPR Certification at time of hire/reclassification.