Homeless Services Coordinator

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:

• Bachelor’s degree in psychology, social services, education, urban planning and development, public  health or behavioral health and a minimum of two years of recent professional work experience  providing services or resources to at-risk populations Equivalency: A minimum of five years of recent professional work experience serving at-risk populations may be  substituted for the education required above. 

Preferred Qualifications:

• Basic knowledge of the Homeless Management Information System (HMIS) and local social services  providers and programs. 

Licenses and Certifications:

• Must possess a valid state driver’s license and maintain a satisfactory Department of Motor Vehicle  record or have the ability to obtain an appropriate Nevada state driver’s license within the required  timeframes. 

Knowledge, Skills & Abilities:

• Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint 
• Databases, data tracking and analysis 
• Records management and filing systems. 
• Office support software and equipment. 
• Knowledge of HMIS (Homeless Management information System) is a plus • Strong interpersonal skills and the ability to communicate effectively, both orally and in writing.
• Organized, creative, self-starter who exhibits good judgement, adaptability and independent  decision making with established procedural guidelines. 
• Honesty, integrity, confidentiality and professionalism. 
• Ability to effectively and compassionately assist people in stressful, emotional or emergency  situations, including clients who are uncooperative. 
• Ability to react quickly and calmly in unknown or potentially precarious situations.
• Ability to carry up to 30 lbs. 
• Ability to stand and walk for extended periods of time while conducting street outreach, Point in-Time counts, and other related activities. 
• Ability to work outside in all weather conditions including seasonal hot or cold temperatures  and inclement weather. 
• Ability to work under pressure, exercise good judgement and make sound decisions in routine  and difficult circumstances. 
• Understand and execute written and verbal instructions. 
• Successfully perform multiple tasks simultaneously.
• Prepare materials, manuals, and correspondence using proper grammar, spelling and  punctuation. Accurately complete and submit reports and budgets.  

• This position requires a Tier II background check .  Background check includes but is not limited to: Local and State Criminal History Check; Federal Criminal  History Check and may include a VSA depending on the type of access to confidential Information the position will have. 

• While performing the essential functions of this job the employee is regularly required to use standard  office equipment, remain seated and maintain concentration for an extended period of time. 
• Required at times to drive or walk to different locations to include homeless encampments, parks, alleys  and anywhere that the homeless populations requires service; where work conditions may have physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.
• Potential exists for volatile and unpredictable situations to occur while visiting homeless  encampments.
• May experience exposure to strong odors such as soiled clothes and poor hygiene. 
• Required to attend meetings and presentations at various locations to collaborate with other agencies,  community groups, and other stakeholders involved in the support of the City’s homeless initiative.
• Regular and timely attendance is required. 
• May be required to attend evening and weekend events related to the job duties.