Veteran Services Coordinator

ESSENTIAL FUNCTIONS: (Duties may include, but are not limited to, the following)

•    Coordinates and oversees the day-to-day operations of the Veteran Resource Center; interprets, explains and implements policies and procedures in support of the City’s Veteran Services initiatives.
•    Helps manage and track the outcomes of different funding sources to ensure program funds are used appropriately and in compliance with grant requirements.
•    Provides strategic planning and administrative oversight of the development and implementation of veteran services; ensures that programs and resources across the city and related departments are aligned with the City’s goals to address veteran needs; and perform related duties as assigned.
•    Works as a liaison between City leadership and the Veterans Community Commission.
•    Provide written analysis, evaluations, and recommendations regarding veterans programs and proposals. 
•    Researches, analysis, interprets, prepares and presents studies and reports on a variety of data related to veteran services.
•    Works with the City’s Grant department in researching and preparing grant proposals; seeks out other funding sources for the City’s veteran services programs; and provides input and recommendations for funding priorities.
•    Develops qualitative and quantitative measures to monitor, ensure, and evaluate programs and projects, contracts, grants, permit compliance, professional consultant/contractor performance, and client satisfaction.
•    Makes presentations to boards, business community, the Mayor, City Council, community organizations, and related stakeholders.
•    Establishes and maintains collaborative working relationships with service providers, nonprofits, local and federal agencies with the purpose of advancing veteran services initiatives.
•    Reviews programs and eligibility requirements; outreach to current and potential partner agencies; monitoring social action, data collection and program evaluation.

MATERIALS AND EQUIPMENT USED:

Computer and Peripheral Equipment 
Office Equipment 
Cameras/TV Monitors/Audio Visual Equipment
City Vehicle 

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience: 

•    Bachelor’s degree in psychology, human services, education, public health or behavioral health; and a minimum of five (5) years of recent professional work experience providing services or resources to a vulnerable population, preferably in the veteran community.
•    And; preferred military veteran with honorable discharge.

•    Equivalency:  Or, an equivalent combination of education, training, and experience. The city assesses 1 year of fulltime experience as equivalent to one (1) year of education.

Licenses and Certifications:

•    Must possess or obtain a valid Nevada driver’s license and maintain a satisfactory Department of Motor Vehicle record.

Knowledge, Skills and Abilities:

•    Operational characteristics, services, and activities of the Veterans Educational Program and Veterans Affairs.
•    Pertinent federal, state, and local laws, codes, and regulations relating to the Veteran Affairs.
•    Knowledge and understanding of Homeless Management Information System (HMIS) is preferred.
•    Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint.
•    Databases, data tracking and analysis.
•    Records management and filing systems.
•    Office support software and equipment. 
•    Organized, creative, self-starter who exhibits good judgment, adaptability, and independent decision making with established procedural guidelines.
•    Honesty, integrity, confidentiality and professionalism. 
•    Ability to effectively and compassionately assist people in stressful, emotional or emergency situations, including clients who are uncooperative.
•    Ability to react quickly and calmly in unknown or potentially precarious situations.
•    Understand and execute written and verbal instructions.
•    Successfully perform multiple tasks simultaneously.  

Working Conditions:

•    Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time conducting research and other job duties; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight, up to 30 pound; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

•    While performing the essential functions of the job the employee must have the ability to work outside in all weather conditions

•    Require to attend meetings and presentations at various locations to collaborate with other agencies, community groups, and other stakeholders involved in the support of the City’s Veteran Services initiatives.

•    May be required to attend evening and weekend events related to the responsibilities of this position.

•    Regular and timely attendance is required

PRE-EMPLOYMENT SCREENING:
Candidates for this position are subject to a Pre-employment screening. Pre-employment screening includes but is not limited to: Local & State Criminal History Check; Federal Criminal History Check via submission of fingerprints; Drug screening.

This class specification should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Selection Process: 
Qualification Assessment: Oral Interview 100%
Passing Score: 70%